ServiceNow Security Operations Pricing 2026
Pricing at a glance
ServiceNow Security Operations is the SecOps suite on the Now Platform. Three modules (Security Incident Response, Vulnerability Response, Threat Intelligence) sell together or separately. Per-fulfiller-user pricing. All quote-only.
Source: www.servicenow.com/products/security-operations.html · Verified 2026-06-19.
ServiceNow Security Operations keeps every commercial rate behind a sales call. We do not infer numbers from third-party leaks. The only honest path is to contact the vendor for a quote.
Tier breakdown
The full published-and-known tier list for ServiceNow Security Operations. Tiers marked "Quote only" require contact with sales.
| Tier | Published price | Notes |
|---|---|---|
Security Incident Response (SIR) | Quote only | Core SOAR module. Quote only. |
Vulnerability Response (VR) | Quote only | Vuln intake and remediation. Quote only. |
Threat Intelligence (TI) | Quote only | TI feed ingestion. Quote only. |
Cost scenarios
Three labelled scenarios. Where vendor data is insufficient to give a defensible figure we say so rather than guess. Worked numbers are flagged as illustrative.
Security Incident Response standalone for SOCs that want ITSM-native incident handling. Quote-only. Public references put five-figure floors for sub-50-user SOCs.
Adding Vulnerability Response gives vuln-to-remediation flow inside the Now Platform. Quote-only.
Full SecOps suite. Six-figure floors are routine per PeerSpot and government RFP references.
(Illustrative example, not a real company.) All scenarios apply a uniform $4,500/yr per integration engineering line and $1,800/yr per analyst training line on top of the licence; real quotes vary.
Hidden costs beyond the licence
What gets added to the ServiceNow Security Operations sticker number before you reach true TCO.
- Per-fulfiller-user metering: anyone who acts on a security incident counts. SOC growth scales the bill.
- Now Platform foundation: ServiceNow SecOps assumes you already run the broader Now Platform. Standalone SecOps without ITSM is uncommon.
- Integration build-out: connectors to non-ServiceNow tools need configuration even when ServiceNow advertises them as out-of-the-box.
- Annual price uplifts: ServiceNow's renewal posture is well-known; multi-year locks help.
Add-ons and bundles
Modules and bundle behaviour to factor into the total quote.
Vulnerability Response (VR)
Vuln intake from scanners and remediation workflow. Standalone or bundled with SIR.
Threat Intelligence (TI)
TI feed ingestion and IOC management. Standalone or bundled with SIR.
What ServiceNow Security Operations is best for
ServiceNow shops, large enterprises consolidating incident handling on the Now Platform, and SOCs that want bidirectional flow with ITSM and CMDB.
Independent benchmarks and references
- ServiceNow named in Gartner Magic Quadrants across IT Service Management; SecOps suite recognised in Gartner Peer Insights.
- Forrester Wave for Security Analytics participation.
- Frequently cited in large-enterprise SOC modernisation case studies.
Frequently asked questions
Does ServiceNow publish SecOps pricing?+
No. Quote-only across all three modules.
Can I buy SIR without the rest of Now Platform?+
Technically yes, in practice rarely. Most buyers already use Now Platform for ITSM.
Per-user model details?+
Fulfiller users (people acting on incidents) are the meter. Approvers, viewers, and requesters often sit on cheaper licences.
The two vendors most similar by pricing model and fit that publish at least one rate.